The moment a lead comes in, an AI system responds in seconds, on whatever channel fits. A voice agent answers and qualifies calls; SMS and email pick up the follow-up. Every lead is logged into your CRM automatically. We've deployed it for teams across industries, including law firms like Fridman Law Firm.
Both answered by the agent start to finish. Different industries, the same engine: answer, understand, qualify, book, log.
For any business that runs on inbound leads, speed to lead decides who wins. A prospect who fills out a form, sends an email, or picks up the phone usually goes with the first company that responds and makes them feel handled. Wait hours to follow up and the lead is gone, often to a competitor who answered in minutes.
The teams we build this for span industries, including law firms like Fridman Law Firm. The pattern is always the same: after-hours enquiries went unanswered, follow-up was manual and slow, leads never made it into the CRM consistently, and there was no way to tell a high-intent lead from a tire-kicker at a glance.
Deployed for teams including
After hours and during busy periods, inbound calls hit voicemail, and high-intent prospects simply moved on to the next company on their list.
Even answered leads waited hours for a callback or text. In a competitive market, minutes decide who wins the deal.
Staff couldn't tell a ready-to-buy, high-intent lead from a casual enquiry without listening to every call.
Details lived in call logs and sticky notes, not the CRM, so pipeline and follow-up fell through the cracks.
An AI voice agent answers every inbound call in a natural, on-brand voice, collecting the caller's name, matter type, timeline, and readiness, then scoring intent as High, Medium, or Low. It never sleeps and never misses a call, so no lead ever hits voicemail again.
The channel adapts to the lead. A phone lead gets an instant SMS with a scheduling link and, for high intent, an automated outbound call. An email enquiry gets an email reply and a text. Whatever the entry point, the system fires a coordinated follow-up within a minute, so prospects hear back while they're still deciding, not hours later.
Under the hood, an n8n workflow ties it together: Vapi handles the voice calls, inbound emails are parsed too, a lead-qualification router branches on intent, and every contact, deal, call, and message is created and logged in the CRM automatically. We've wired it into HubSpot, Salesforce, Pipedrive, and others. The orchestration layer is CRM-agnostic, so the pipeline is always current without anyone touching a spreadsheet.
HubSpot
Salesforce
Pipedrive
Zoho+ any CRM
Every call lands in a clean dashboard: searchable, filterable by date, with the qualification score, an AI summary of what the caller wanted, the full transcript, and the recording. Intake staff triage the day's leads in minutes instead of listening to every call end-to-end.
Tell us what you have in mind. We'll come back with the highest-ROI path to get there.
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